Penci Design replied
Staff Reply
Hi,
Please send me your website management information( admin url site, username and password ). We will check it agian.
Best Regards,
PenciDesign
Public Ticket #5690
Video Player Controls not shown
Conversation thread
Mussio replied
Customer Reply
I tried but without success. This is the featured video where I would like to see controls and listen the videos's audio. Is this posible?
Penci Design replied
Staff Reply
Hi,
Please try deactivate all plugins ( except plugins come from the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
\If it doesn't work, let's send me your website management information( admin url site, username and password ). We will take it a look on this help you.
In a private reply.
\Best Regards,
\PenciDesign
\Mussio started the conversation
Conversation Start
Hi,
I really like pennews mainly for video theme but I couldn't to activate playing controls for videos. I would like my visitors start/stop de video. Btw, video's audio is not working too. How I can fix this?
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