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Public Ticket #5973

Category lists are not showing in post

Conversation thread

Penci Design replied

Staff Reply

Hi,

Please  verification code provided by Envato, then you can create ticket.

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please update  pennews theme and plugin come from theme if you use old theme and plugin.

Best Regards,

PenciDesign

alexdjordjic replied

Customer Reply

Sorry but I unable to submit a ticket !! 

I am asked to enter the verification code provided by Envato for this product.

fairstockindia replied

Customer Reply

Actually, I got an update from wordpress itself regarding penci theme. Isn't that enough? Should I upload attached theme again?

Penci Design replied

Staff Reply

Hi,

Please deactive and remove PenNews theme and install and active PenNews theme with file attachment.

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please send me your website management information( admin url site, username and password ). I will check it help you.

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Make sure that you use latest version of PenNews and plugins come form theme.

We have released  an update that is compatible with wordpress 5.0.1.

Add try deactivate plugins ( excrept plugin come from the theme and try it again ). If it work, let's me re-active each plugins to check what plugin caused this issue

 It doesn't working, please send me your screenshot this issue and your website management information ( admin url site, username and password ). I will check it again.

Best Regards,

PenciDesign

fairstockindia started the conversation

Conversation Start

As per this ticket-1813403 , I made changes and I am able to edit the post. 

But, it is causing one more problem. Now, Category lists are not showing :(

I tried to set category through QuickEdit option, category is being set. But, it is not showing on mega-menu where I categorised it.

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