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Public Ticket #6298

website bugs

Conversation thread

alidope replied

Customer Reply

THANKS!!

PenciDesign replied

Staff Reply

Hi,

You need to select your posts format first - the option below just use for fill posts format data.

Check the video from my attach for more.

Best Regards,

PenciDesign

alidope replied

Customer Reply

Yes, I know as you can see its blank with one post, every post should have the featured image showing. The post won;t change from gallery to video like I need, even when adding the embed link . 

You can go in and look the log in is below 

PenciDesign replied

Staff Reply

Hi,

I don't clearly about what do you mean there? Can you tell me more about this? Because the link you sent me is a page - not posts.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

1/ Please tell me more about this? What's the short code you've added and wont save changes?

2/ Please show me the page URL doesn't work with preview?

3/ What's the fonts you selected and doesn't reflect on all pages?

Also, please send me your admin url and admin account ( username and password  ) - I will take a look close on this.

Best Regards,

PenciDesign

alidope started the conversation

Conversation Start
  1. Need help adding short code, Wont save changes
  2. preview page won't generate on some pages
  3. Updated font choice does not reflect on all pages 

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