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Public Ticket #6444

Penci Contact Form is not working

Conversation thread

fairstockindia replied

Customer Reply

Any configurations to be done from my side?

fairstockindia replied

Customer Reply

Thanks for clarification, Yes, I have installed contact form 7 itself.

PenciDesign replied

Staff Reply

Hi,

That's Contact Form 7 - not Penci Contact Form smile.png The plugins is recommend with the theme because this theme supports styles for it. You can check your plugins and you can see it.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

The contact form come from plugin Contact Form 7 - a plugin has millions users.

So, it can't be wrong the issues just come from your mail functions.. And the theme can't be affect anything on your mail functions from your hosting. So, you need to check again for yourself. This issues doesn't related with our theme.

Best Regards,

PenciDesign

fairstockindia replied

Customer Reply

Talked to domain, earlier SMTP registration was not done. After resolving also, contact form is not working. Do i need to configure from email address anywhere?

PenciDesign replied

Staff Reply

Hi,

That's not issue related with the theme - let's ask your hosting provider about this. Seem your hosting doesn't support for mail functions.

Best Regards,

PenciDesign

fairstockindia replied

Customer Reply

Attached network response

fairstockindia started the conversation

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