Penci Design replied
Staff Reply
Hi,
Please send me your website management information ( admin url site, username and password ). I will check it help you.
Best Regads,
PenciDesign
Public Ticket #6474
Featured Slider Not Showing Up
Conversation thread
Jack replied
Customer Reply
That solved all of my problems for the time being, thank you so much for your quick responses.
I'll be sure to give you a good review on theme forest,
Thanks again!
Penci Design replied
Staff Reply
Hi,
It seems that this issue cause by "mvp-scoreboard" plugins ( http://prntscr.com/m9bkn7 )
Please deactivate "mvp-scoreboard" plugin.
Best Regards,
PenciDesign
Penci Design replied
Staff Reply
Hi,
I can't view home page on your site as screenshot http://prntscr.com/m95tcb
Please send me your password protected site .
I copy shortcode of shortcode on your home page and paste on demo. I saw slider work fine.
Demo : http://demo.libthemes.com/
Please check it again.
Best Regards,
PenciDesign
Penci Design replied
Staff Reply
Hi,
Please send me your website management information ( admin url site, username and password ). I will check it help you.
Best Regads,
PenciDesign
Jack replied
Customer Reply
Hi,
I just tried removing and then re-adding the PenNews Featured Slider shortcode, unfortunately it didn't change anything.
One thing I have noticed is that when using the visual page editor everything shows up as it should, but once I leave click update and then leave the editor, the problems with the Featured slider and image thumbnails shows back up. Is there anything you think I should try before I PM you the Admin credentials and url?
Thank you for your time.
Penci Design replied
Staff Reply
Hi,
Please try edit home page on your site then remove PenNews Featured Slider shortcode and re-add PenNews Featured Slider shortcode.
If it still doesn't work, please send me your website management information ( admin url site, username and password ). I will check it help you.
Best Regards,
PenciDesign
Jack started the conversation
Conversation Start
Hi,
I just bought the PenNews theme for my preexisting website that was using the FlexMag theme. After using the Migrator tool to change over to this new theme I went to build my homepage using the YouTube tutorials provided, currently I have a problem with the Featured Slider not showing up, everything else seems to be working fine.
Any help would be much appreciated,
Thank you for your time,
Jack
PS: I just noticed no thumbnail images show up outside of the individual post.
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