Author pic duplicated | PenciDesign Support

ErickaChick replied

7 years ago

Customer Reply

It worked!! Thank you so much!!!

Penci Design replied

7 years ago

Staff Reply

Hi,

I do not find option disable Gravatars of Jetpack. Then i added custom css , if have two gravatars, your site will show only first gravatar as screenshot http://prntscr.com/maukgi

.penci-post-author img + img{
 display: none !important;
}

Best Regards,

PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

I disable jetpack plugin and i saw it work on safari and chrome .

Please check screenshot http://prntscr.com/mauhwz, http://prntscr.com/maui0o

Can you contact author plugin and ask about this issue.

Best Regards,

PenciDesign

ErickaChick replied

7 years ago

Customer Reply

Huh, tried it on chrome and it was fine. Can't tell if this is a safari issue or a cache issue.

ErickaChick replied

7 years ago

Customer Reply

That is so strange. It is still manifesting itself when I go to the site: https://prnt.sc/maosiv

I purged the cache and also deleted website data in my browser.

Penci Design replied

7 years ago

Staff Reply

Hi,

I disable pop-up business cards over commenters’ Gravatars of Jetcpack on your site http://prntscr.com/maomye.

Now, your site work fine as screenshot http://prntscr.com/maom5a, http://prntscr.com/maommo

Best Regards,

PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

I can't login on your site with your infor you send, Please check it again.

Best Regards,

PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

It seems that you are using module Gravatar of Jectpack plugin.

Please go to setting of Jetpack plugin and disable module Gravatar of Jectpack or devativated Jectpack plugin.

If it doesn't work, please send me your website management information ( admin url site, username and password ). I will check it help you.

Best Regards,

PenciDesign

ErickaChick started the conversation

7 years ago

Conversation Start

For some reason, the theme seems to be duplicating author photos in the bio at the bottom of posts. I'm not positive exactly when this started manifesting itself, but it may have been when we migrated hosts--though I'm not sure why it would do that. I didn't have the devs change anything with regard to bios, so I'm wondering if this is a theme issue? Do you know why it would do that? I included one post url as an example, but it is happening site-wide: https://digirupt.io/how-industrial-firms-are-ruled-by-maslows-hierarchy-of-iot/