Theme Layout Problem | PenciDesign Support

lapugliesi17 replied

7 years ago

Customer Reply

Great service and problem solving.
Congratulations.

Penci Design replied

7 years ago

Staff Reply

Hi,

I checked on your site and config home page help you ( http://prntscr.com/mbc386 ).

Please check it again.

Best Regards,

PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

Please check video tutorial to know how to build homepage with WPBAKERY .

Make sure that you install and active all plugin come from theme.

Please send me screeshot or video for this issue and your website management information ( admin url site, username and password ). I will check it help you.

Best Regads,

PenciDesign

lapugliesi17 started the conversation

7 years ago

Conversation Start

Details

How are you? My name is Marco and I'm from Brazil.
Buy the theme PenNews - News / Magazine / Business / Portfolio / Comments Landing AMP WordPress and I'm using a demo of PenNews Market News.
Twice in the homepage construction, the system lost all my work.
The building blocks are superimposed over the other.
I see that the WPBAKERY system is weird.
I'm sending a photo of the problem.
I believe very much in the quality of the product but I can not have this problem always.
For 2 times and more than 10 hours of lost work.
I await help from the PENNEWS team.

07cdc1b8-e3e1-485b-a438-1ecce86b7adf

Detalhes

Como você está? Meu nome é Marco e sou do Brasil.
Compre o tema PenNews - Notícias / Magazine / Negócios / Portfólio / Comentários Landing AMP WordPress e estou usando uma demo do PenNews Market News.
Por duas vezes na construção da página inicial, o sistema perdeu todo o meu trabalho.
Os blocos de construção são sobrepostos sobre o outro.
Eu vejo that o sistema WPBAKERY é estranho.
Estou enviando uma foto do problema.
Acredito muito na qualidade do produto mas não posso ter esse problema sempre.
Por 2 vezes e mais de 10 horas de trabalho perdido.
Aguardo ajuda da equipe da PENNEWS.

07cdc1b8-e3e1-485b-a438-1ecce86b7adf