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Public Ticket #6581

Download issue "full Soledad theme file"

Conversation thread

PenciDesign replied

Staff Reply

Hi,

You need to extract that download package and use soledad.zip file for your install.

Best Regards,

PenciDesign

missfootloose replied

Customer Reply

I downloaded the "All files and documentation package" as per instruction. The installation failed:

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

I tried it twice with the same result. What should I do?

PenciDesign replied

Staff Reply

Hi,

If so, you can go to download page and re-download "All files and documentation" package.

That's package of all files: theme, child theme, plugins, demo data, .... etc

Best Regards,

PenciDesign 

missfootloose started the conversation

Conversation Start

On January 13 I bought the Soledad theme and downloaded it to my website according to instructions.  My website designer has worked with it but has now requested: 

"Could you please log back in to your Themeforest account and download the full Soledad theme file?" 

If I didn't get the full file, what was it that I did download? And how do I download the full Soledad file now?

Thanks for your help.

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