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Public Ticket #6616

Design Errors

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PenciDesign replied

Staff Reply

Hi,

Thank you for purchased our theme.

That's not errors - that's default style.

I recommend you import customization data for demos you want for use by do ONLY WAY 2 like we said here

About gallery issues, please try deactivate all plugins ( except plugins come from the theme ) and try it again.

After it work, let's enable each plugin to check what's plugin caused this issue.

I think you have a plugin caused this issuesmile.png

Best Regards,

PenciDesign

ChristianIbe89 started the conversation

Conversation Start

Hello,

we just bought the template and got some design issues. For example the attached category elements aren't like in the demo. This problem is also in the sidebars so we just got these boxes.

Also the gallery causes some trouble. We just see big white spaces and no images? How can we fix this? 

Best regards from Germany :) 

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