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Public Ticket #6718

Loading speed is very low

Conversation thread

ayyappancs replied

Customer Reply

Please stop working on my website, all my Facebook share have some problem images not loading. and many issues please guide me to make changes i will do it from our end please.

Penci Design replied

Staff Reply

Hi,

I will check and will respond as soon as you.

Please wating for you.

Best Regards,

PenciDesign

ayyappancs replied

Customer Reply

Ok,  i will do it now, and pls tell me the steps you have done in website ok.

after doing it.

Penci Design replied

Staff Reply

Hi,

I received the login information, but i can't install and active theme and plugin. Please change role of acount is administration.

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please send me your website management  with email: manh.pencidesign@gmail.com

I will check it again

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please send me your website management information( admin url site, username and password ). I will check it help you.

Best Regards,

PenciDesign

ayyappancs replied

Customer Reply

Im optimising as per your instructions. i find an issue now all images are stored in different size and it leads to more size of the website after installing this theme. i need only one file ie the file i uploaded. so is there any settings change for that?

please find file attached

Penci Design replied

Staff Reply

Hi,

Please check this guide to know how to optimize speed on your site.

Best Regards,

PenciDesign

ayyappancs started the conversation

Conversation Start

Hi,

Just now i purchased your theme for better speed as you claim that your theme have a grade in ingdom and 85 speed in google speed test but both sites my website is showing D and E grades due to optimisation problem.

Load time of https://www.b4blaze.com/ w. Pingdom Tools 2856 ms. Size: 4.8 MB. Requests: 113. https://tools.pingdom.com/#5a29f004be800000

https://gtmetrix.com/reports/www.b4blaze.com/oV6ko0Kb

Can you please help us to fix the speed or loading issues?

Thanks,

Ayyappan

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