Cannot Customize -- error messages

Public Ticket #6728

Cannot Customize -- error messages

Conversation thread

PenciDesign replied

7 years ago

Staff Reply

Hi,

Seem you have a draft version of Customize or have issues with the menu or plugins.

Please try solutions below:

1/ Check this video tutorial

2/ Deactivate all plugins and try it again. If it work, let's enable each plugin to check what's plugin caused this issue.

3/ Go to Customize > change something and click on setting icon on the left of "Publish" button, and make sure you don't have any draft version there. Remove it if has a draft version.

Best Regards,

PenciDesign

missfootloose started the conversation

7 years ago

Conversation Start

I am unable to customize my brandnew installed Soledad SimpleBlog theme. When I hit the "Publish button", I get the following message:

"Looks like something’s gone wrong. Wait a couple seconds, and then try again."

When I try again, I get this message:

"The previous set of changes has already been published. Please try saving your current set of changes again." When I try again, I get the first message again.

When I hit the X it says changes will not be saved.

What to do?

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