Skip to content
Public Ticket #7041

Issues with importing

Conversation thread

corruptgaming replied

Customer Reply

Any help with this? It's been 5 hours and apparently your support is 16/7.

As it stands you're currently holding up my project as your instructions are not clear.

corruptgaming started the conversation

Conversation Start

Hello,

I am following your steps to import customizer data & config for homepage... I've imported the customizer data and am going through step 2 which states 

"Step 2: Open folder home shortcodes and find the demo file you want to import. After that, open that file, press Ctrl + Ato select all and copy all the codes inside that file.

Continue, go to Dashboard > Pages > Add New > Add new a page > click to "Text" tab on your editor and paste the code there.. Remember select Template for this page is "Full Width"

This page is config page for the homepage demo you want to import. Let's use WPBakery page builder and modify it like the way you want.

Check this image below for clearly:" 

The image you have added to your instructions looks nothing like what I get when I click on Pages > Add New... I've attached an image to show you what I get... so can you get back to me and tell me what I have to do next please.

Want to join this conversation or access attachments? Sign in first.