Shop custom URL is not reflecting in Menu Nav even I configured the URL in Menu section in Appearance

Public Ticket #7083

Shop custom URL is not reflecting in Menu Nav even I configured the URL in Menu section in Appearance

Conversation thread

PenciDesign replied

7 years ago

Staff Reply

Hi,

It seem Woocommerce has override the URL in the past. Please try go to Dashboard > Settings > Permalink > and click to "Save Change" to update it.

If it still doesn't work, let's go to edit the Shop page and change the permalink to something like: http://sonyastarsandsoul.com/my-shop/

Best Regards,

PenciDesign

Laurence replied

7 years ago

Customer Reply

Hi again,

Initially, i've tried in woocommerce plugin. However, the memberpress and woocommerce couldn't be integrated so what I did, I created a "Shop" page manuall,d eleted the woocommerce plugin and include this page to menu nav however, upon clicking the "Shop" page that I manually created from the menu nav, it always directs me to homepage even I already configured the custom link that I created along with Shop page in menu section.

Cheers,

Dane

PenciDesign replied

7 years ago

Staff Reply

Hi,

So, do you mean currently you're using "Shop" from Memberships? If so, you should ask author of plugin Memberships about this... One more case, if you've deactivated Woocommerce, the shop page will auto redirect to homepage - you need to go to Appearance > Menus > update again your shop page url on your main menu.

Best Regards,

PenciDesign

Laurence replied

7 years ago

Customer Reply

Hi,

Thank you for the response. I didn't use the woocommerce plugin as I couldn't integreate it to Memberpress.That's why I deleted it. So right now, we're selling Memberships. Unfortunately the "Shop" in menu nav aways directs me to Homepage even though I configured the URL of shop menu in Menu section.

Please help me out on this. Thanks!

PenciDesign replied

7 years ago

Staff Reply

Hi,

Please check guide from Woocommece here about this:

https://docs.woocommerce.com/document/configuring-woocommerce-settings/

When you select Shop page, let's use that Shop page for your menu.

Best Regards,

PenciDesign

Laurence started the conversation

7 years ago

Conversation Start

Hi Support Team,

Can you help me out on the Shop Custom URL that I created. I created a page for SHOP however its URL is not detected when I click the SHOP from Menu Nav. It always direct me Homepage. I also edited the url from Menu section in Appearance. but still it directs me to homepage. Please tell me what to do.

Thanks

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