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Public Ticket #7237

Migrator data

Conversation thread

Penci Design replied

Staff Reply

Hi,

Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

If it doesn't work,  let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

Best Regards,

PenciDesign

TSurF replied

Customer Reply

Hi,

That's actually not what i mean, please check the attached images. As you can see on the desktop version under contact us there are 3 more options (tier 2 menu) whereas on the mobile menu there is no way of seeing those items, is there something special I should be activating in order to get them displayed on the mobile device menu?

All the very best,

Peter M

Penci Design replied

Staff Reply

Hi,

I checked on your site. Menu header on your site is 1400px.

Do you want change width of mega menu ?

If right, please go to Dashboad > Appearance > Menu, then change width of Mgamenu is 1400px as screenshot http://prntscr.com/n53tya

Best Regards,

PenciDesign

TSurF replied

Customer Reply

Hi Penci Design,

It worked! Thank you so much for your help.

Could I pick your brain just a little more, I am struggling with the mobile NAV, I am trying to get the second tire menu items to appear. Is there some special item that needs to be enabled or disabled to get tier 2 menu items to show?

All the very best,

Peter M.

Penci Design replied

Staff Reply

I checked on your site and Migrator data help you.

I saw it work fine.

Please check file log attachement

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Sorry, I have a little confused.

I checked on your site and check and fix it again ( http://prntscr.com/mwfktj ).

Please try it again.

Best Regards,

PenciDesign

TSurF replied

Customer Reply

I've noticed that when i try to the links you have provided, it starts off with the same post regardless of which arguments you place in the URL.

Starts here on all arguments:

  1. Skip to migrate Post "What Do I Need To Make It In Business?"

post 1000 - 5000 : https://www.pattayaone.news/wp-admin/admin.php?page=pennews_migrator&item=newspaper&from=1000&to=5000

post 5000 -10000 : https://www.pattayaone.news/wp-admin/admin.php?page=pennews_migrator&item=newspaper&from=5000&to=10000

ETC.

Please could you have another look and test?

All the very best!

TSurF replied

Customer Reply

Thank you so much for your help Penci, we really have been struggling with the speed of the website and getting all of the posts migrated into the Penci format 

Penci Design replied

Staff Reply

Hi,

I checked on your site.

It seems that you have  many post.  I  think of solution  to  the issue. we divide the post into sections

Example: you want migrator data post 1000 to 2000,  you need adding parameter  "&from=1000&to=2000" to url

post 1000 - 2000 :  https://www.pattayaone.news/wp-admin/admin.php?page=pennews_migrator&item=newspaper&from=1000&to=2000

post 1000 - 5000 : https://www.pattayaone.news/wp-admin/admin.php?page=pennews_migrator&item=newspaper&from=1000&to=5000

post 5000 -10000 : https://www.pattayaone.news/wp-admin/admin.php?page=pennews_migrator&item=newspaper&from=5000&to=10000

Note important:  Before migrator  data, please backup data

2/ About speed on your site. Please checkthis guide to know how to optimize speed on your site.

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

I can't login on your site with infor you send ( http://prntscr.com/mvvw2f ) . Please check it again.

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

Best Regards,

PenciDesign

TSurF started the conversation

Conversation Start

Hi PenciDesign, I am trying to use your migrator data function to import from newspaper 9 (you only support newspaper 8 but im hoping it works). The problem i am having is i have 11118 posts and pages, i get to ±7500 and the migrator data stops, then i have to start all over again, it skips ones i have done already but.... it still takes for ever, and when it hits ±7500 again, it stops, do you have a solution for me?

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