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Public Ticket #7254

Related Element Won't Go Away

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PenciDesign replied

Staff Reply

Hi,

Please install plugin Yoast SEO to do that.

After installed that plugin, go to Dashboard > SEO > Social > on "Facebook" tab > set default sharing image & homepage sharing image.

When you done, clearly all the cache and wait some days for facebook can update it.

Also, you can't create a new ticket because your support is expired. 

To keep support from us, please renew the support here to make sure we don't violate the Envato Support Policy.
Hope you can understand that's the terms of Envato Market and we can't violate it.

Best Regards,
PenciDesign

ryanmcbay replied

Customer Reply

I can't seem to post a new ticket to ask this, it keeps asking me to verify, which I do, then returns me to submit but no option again to verify. Its weird, so anyways, I'm going to try and ask on this older ticket.

Super simple question which all the searching online I'm finding very complicated solutions about coding, and I know nothing about that.  I just want to set a homepage image for social sharing reasons for the actual website, not just a post.

If I share the my website https://ryanmcbay.com on any social media it shows a blank image and then the description.

The featured images work perfectly for posts when I share a post on social media, but thats not what I want.

Where can I set an image for the homepage website?

Thanks, Ryan McBay

ryanmcbay replied

Customer Reply

Thank you!!!

Such an easy fix once I knew what it was from.  Much cleaner now.  Side note; Your support on this forum is a wonderful thing for small issues like this, I know it really helps everyone.

Cheers!

Ryan

PenciDesign replied

Staff Reply

Hi,

That's related posts from Jetpack plugin - it's not come from our theme. Let's remove it from Jetpack settings.

Best Regards,

PenciDesign

ryanmcbay started the conversation

Conversation Start

How can I remove this "related posts" element from my posts and portfolio?  No matter what I have clicked on, it stays just like the attached photo, and the link of one of my posts.

I have checked and unchecked "hide related posts box" in the single post options.  I have tried numerous different ideas that might work, and it still stays there no matter what, I even just changed my theme, and this related posts list won't go away.  Its ugly on the website, and it wasn't there up until maybe a month ago it started to show up and not go away.

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