MTRIPPER replied
Customer Reply
Thank you! The problem was an add-on.
Public Ticket #7276
insert midia problem
Conversation thread
PenciDesign replied
Staff Reply
Hi,
Do you mean about "Insert Media" ? Because I don't know what's Midia...
If you get it work for other browser and can't get it work for Chrome - please try disable all add-on extensions of your Chrome and try it again. Maybe you have an add-on caused that issue.
This can't be the theme issues, because if that's issues from the theme - it will stop to working for all browsers - not just only for chrome.
Best Regards,
PenciDesign
MTRIPPER replied
Customer Reply
Hi,
I did not use any plugin to insert midia, I use the standard wordpress/soledad model. Thats why Im asking help here. Can you help? I would appreciate that!
PenciDesign replied
Staff Reply
Hi,
You should ask author of the plugin you're using to create "insert midia" button about this issue. - because this issue doesn't related with our theme
Best Regards,
PenciDesign
MTRIPPER started the conversation
Conversation Start
Hi! I'm having problems trying to insert midia to the article. For some reason, when I click the button "insert midia" nothing happens, no new window pops up. Thats happening only when using google chrome. I tried using microsoft edge and it worked. Can you help me? I just work using google chrome, so I need this problem to be solved. Thank you!
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