Penci Social Media

Public Ticket #7303

Conversation thread

Penci Design replied

7 years ago

Staff Reply

Hi,

I checked on your site. I update core wordpress on your site ( http://prntscr.com/mxlfar ).

And config instagram on home page . It work fine as screenshot http://prntscr.com/mxlfld.

Please check it again.

Best Regards,

PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

I want install plugin on your site. but i saw error as screenshot http://prntscr.com/mxfie9

Please check core of wordpress and send me your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. I will check it again.

Best Regards,

PenciDesign

freakvector replied

7 years ago

Customer Reply

image 1: this happened because of penci social counter, when i unhide the element, everything was fine again

image 2: social feed not showing

freakvector started the conversation

7 years ago

Conversation Start

It seem all my penci social media element is broken today..

1)penci social counter, it made my web layout gone blank..then i hide the element everything seem fine again.

2)penci social feed(IG, twitter) - the element do not disturb my layout but it dont load my social feed. (ig-image not found,twitter-cannot retrieve tweet)

Everything was okay until this morning.

Thanks

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