404 not working normally

Public Ticket #7335

Conversation thread

rnbjunk replied

7 years ago

Customer Reply

We resolved the case thanks to Cloudflare Support

It was a problem with integration of PWA on the site.

Thanks for help. I'll open a ticket for few more question about other issues.

Penci Design replied

7 years ago

Staff Reply

Hi,

Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

If it doesn't work, let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

Best Regards,

PenciDesign

rnbjunk replied

7 years ago

Customer Reply

I've made what you suggested, but problem still persist. Here is a video of the screen, in multiple brosers same problem, with different results.

Penci Design replied

7 years ago

Staff Reply

Hi,

I checked on your site and i saw 404 page work fine.

Please delete cache and try go to Dashboad > Settings > Permalinks then choose Common Settings is post name and save change as screenshot http://prntscr.com/mysha4

Please check video attachement

Best Regards,

PenciDesign

rnbjunk replied

7 years ago

Customer Reply

Now the site doesn't show on the broswers.

I SUSPECT PROBLEM IS WITH SSL OR SOME REDIRECTS

Penci Design replied

7 years ago

Staff Reply

Hi,

I check url error "https://www.rnbjunk.com/dahshdas/" on your site.

I saw your site show 404 page as screenshot http://prntscr.com/mych1f

this theme support add latest new on 404 page. If you want hide latest new on 404 page, please go to Customize > 404 page option then check "Disable latest new" option as screenshot http://prntscr.com/mychy2

Best Regards,

PenciDesign

rnbjunk started the conversation

7 years ago

Conversation Start

Hello guys

I’ve still a big issue on my site. When i search for an unexistent url like this https://www.rnbjunk.com/dahshdas/ The theme does not show the 404 page error, or the 410, but it shows a kinda “cached” homepage, with articles of yesterday. This issue happens on multiple browser. I need to fix that urgently, because google can penalize my site with this stuff. Also if i write https://www.rnbjunk.com/f it redirects me to a post beginning with f, and doesn’t show an error message.

Please help me out, i’m disposed to pay out for a good help with this issue.

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