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Public Ticket #7390

HTTPS issue

Conversation thread

miki31-7 replied

Customer Reply

Problem solved, thank you

PenciDesign replied

Staff Reply

Hi,

Please do following steps to fixed it:

1/ Go to Customize > General Options > Background Image for Body Boxed > change it to another image and remove it after.

2/ Go to Customize > Logo and Header Options > on "Upload Logo" & "Logo for Vertical Mobile Nav" > change it to your logo image.

3/ Go to Customize > Footer Options > on "Footer Logo" > change it to your footer logo image.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Please show me your site url to I can take it a look.

Best Regards,

PenciDesign

miki31-7 started the conversation

Conversation Start

Hi. When I enable the theme, I get an issue with HTTPS: as you can see on the attached image, the site does not show as "fully protected" and there is an exclamation mark instead of the padlock. When I click on it, it says "The connection to this site is not fully protected".

Note that this is not an issue with plugins, I disabled all the plugins. HTTPS works properly with other themes and I have an SSL certificate. Can you help me?

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