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Public Ticket #7403

website glitch

Conversation thread

jnkins replied

Customer Reply

i deleted the section because the problem continued to happen
Thanks for your assistance 

Penci Design replied

Staff Reply

Hi,

It seems that cause by  sticky sidebar. I disable sticky sidebar. It work fine. http://prntscr.com/nkbta4

Please check it again.

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

Best Regards,

PenciDesign

jnkins replied

Customer Reply

Hi team,
i visited my website today and it started doing this when i was on the home page

http://prntscr.com/njr0d5 

can you help me, ive tried recreating the row but it didnt fix the problem

jnkins replied

Customer Reply

Will let you know, it was happening several times in a day.... so if it happens again i will pause and not do anything until i contact you again.

thanks for being upfront

Penci Design replied

Staff Reply

Hi,

Strange,

Make sure that  you only edit page on once tag of browser.

Sorry, We have  nerver met this case so there is no exact advice.  

If that happens again. Please send me your  video for this issue. I will check it help you. 

Best Regards,

PenciDesign

jnkins started the conversation

Conversation Start

i will be working on the site and then randomly the site will break and show all the content as per the attached files. The only way to fix it is to go and reactivate an old revision. Why is this happening and is there a way to stop this?

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