tryambak replied
Customer Reply
Thanks so much. Issue resolved. The installation is done form an external source. That's what I was wondering about.
Public Ticket #7426
PLUGIN MISSING
Conversation thread
tryambak replied
Customer Reply
The plugin is just not available in the download package.. How to install.
Snap attached.
PenciDesign replied
Staff Reply
Hi,
Please go to Appearance > Install Plugins > and install all recommend plugins there
Best Regards,
PenciDesign
tryambak started the conversation
Conversation Start
Hi,
We bought your Pen News Theme with 12 months extended support.
Your download package is MISSING one of the main plugins PENCI FRAMEWORK.
Due to that the entire website is getting broken.
Can you kindly provide us with the latest version of that plugin.
NEED IT ASAP.
Regards
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