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Public Ticket #755

video

Conversation thread

PenciDesign replied

Staff Reply

Hi,

I fixed the video issues help you.

This issue caused by your video has time is 36s - but you did set Start Video At (Unit is second) is 70s. So it can't load.

And please use English only - because we don't know French.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

1/ Please make sure your video url look like this:

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https://www.youtube.com/watch?v=YX3xIk-2fF0

If it still doesn't work, let's send me your admin url & admin account ( username and password ) - in a private reply.It's account to I can login to your administrator.

2/ Sorry this theme doesn't support display header images on the pages.

Best Regards,

PenciDesign

Mit replied

Customer Reply

I the work in premises(place), I cross(spend) you all the same the passwords?

PenciDesign replied

Staff Reply

Hi,

Can you speak English? And send me your site url & admin account ( username and password ) and the posts you said about that issue?

Best Regards,

PenciDesign

Mit started the conversation

Conversation Start

Hello,

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I would want to put a video YouTube on my homepage but his(her,its) does not walk(work). 
His(Her,Its) load(responsibility) constantly without result(profit).

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And I would also want to put an image on every page different header

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Do you want to help me?

Thank you

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