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Public Ticket #7611

Demo import is not working

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Penci Design replied

Staff Reply

Hi,

Please go to PenNews theme/template-parts/single/style-1.php fine on line is 84.

then add custom code you want as screenshot http://prntscr.com/ngaqhp

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please go to Dashboad > User, then edit user you want change user description then insert description with Biographical Info option as screenshot http://prntscr.com/ncsx5w

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please go to Customize > General Options then  go to  SOCIAL SHARE BOX then hide/show social you want as screenshot http://prntscr.com/nc919z

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

I checked on your site. It seems that import demo error and  the selected category does not exist.

I click classic mode button then find category does not exist and remove it as screenshot http://prntscr.com/n7778r

Now your site work fine, please check it again.

Best Regards,

PenciDesign

gostorecc started the conversation

Conversation Start

Hi,

I bought the PenNews templatet:

1. I installed a new WordPress system.
2. I installed the PenNews Template.
3. I activated the templatet.
4. I installed and activated all recommended plugins.
5. I clicked on "Import Demo Now"
6. I clicked on "Default" - Import button.
7. Done

Result:
My website does not appear as in the demo image or on this page: http://pennews.pencidesign.com/

So it doesn't work well ... Please help with the setup!

My website admin also:
https://ellenhang.hu/wp-admin
Admin user: David123
Admin pass: David123

... and please describe in detail what you did to fix it.

I've been trying this all day. 5x I installed Wordpress again today and started it all.

Please fix or return my money.

Best,
Adam

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