Reset a demo and import a new one

Magg0t replied

7 years ago

Customer Reply

Additional info :

I don't even have a repertories wp-content/cache to delete manually... :/

Magg0t replied

7 years ago

Customer Reply

Hello,

Thank you for your answer. I never see, even before, and administration bar on the top of my website ?

I contact my hosting support and they said they don't keep any cache on their servers. And it's probably a problem with wordpress :( I'm lost with this issue...

Do you think if I delete everything and re-install the theme the error can go away ?

Magali

PenciDesign replied

7 years ago

Staff Reply

Hi,

I just checked your site and I'm sure that's 100% issues from the cache of your hosting.

It even doesn't show the admin bar when I logged in: http://prntscr.com/n8m83v

So, please contact with your hosting provider and requirements them clearly all the cache for your site.

That's not issues related with the theme.

Best Regards,

PenciDesign

PenciDesign replied

7 years ago

Staff Reply

Hi,

I'm not clearly about what's issues you got there. Can you tell me more about this?

If you mean about create a category mega menu, let's check this video tutorial to know how to do that.

Best Regards,

PenciDesign

PenciDesign replied

7 years ago

Staff Reply

Hi,

Please make sure you've clearly all the cache before check it againThat's caching issues.

Best Regards,

PenciDesign

Magg0t replied

7 years ago

Customer Reply

Hi,

Whati s weird is that when I'm in the custom mode, I see a mix between the new demo I upload and my old customisation.

But when I go on the website to preview the modification I see the default theme.... (My website is in maitenance mode) How can I know which mode is the good one ? (preview or custom)

Many thanks

PenciDesign replied

7 years ago

Staff Reply

Hi,

Hmm, If so, please go to:

Customize > Logo and Header Options > Header Layout > select header style you want to use there.

Customize > Featured Slider Options > on "Featured Slider Style" > select slider style you want to use.

Best Regards,

PenciDesign

Magg0t replied

7 years ago

Customer Reply

Hi,

Thanks for your quick answer ! I missed this part, and it's almost work now !

>> After switch to another demo, you need to select again your main navigation. Let's go to Appearance > Menus > create/select a menu > scroll down to bottom > and check to "Primary Menu"

But it seems the reset does not work compeltky because I have still customisation from my last demo.

See attached the menubar is not at the same place than the default demo I choose, plus the slider is not the same as well. How can I clear everything?

thanks

PenciDesign replied

7 years ago

Staff Reply

Hi,

To switch to another demos, please check the guide here

Best Regards,

PenciDesign

Magg0t started the conversation

7 years ago

Conversation Start

Hello,

I have an issue with reseting my theme.

I had install one, and starting some customization, but finally found that another demo would be better after all.

I install the pulggin to reset my theme, but it seems that some customisation I've made are still here.

Plus I don't find the demo I'm looking for it's the classic one attached.

Thanks for your help.

Havea great day!

Magali