social share button | PenciDesign Support

Penci Design replied

7 years ago

Staff Reply

Hi,

Please go to Yoast Seo then add infor seo with social media as screenshot http://prntscr.com/nbzhbi

Best Regards,

PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

Best Regards,

PenciDesign

xubowen replied

7 years ago

Customer Reply

UPDATED

Hey! I renew my SSL certificate and the issue is solved! The Facebook share button is back to working now!

HOWEVER, The Twitter share button is functional weird. Through most of my post is working fine with the Twitter button, but there is one post is not showing the image. It is very strange. This is the only post that not showing image in Twitter share. https://vewas.com/index.php/2019/03/17/1817-2/

Anyhow, the issue is fixed except the post, which image failed show up in twitter.

Penci Design replied

7 years ago

Staff Reply

Hi,

Please fix the SSL issue. If it still doesn't work, please contact with me. We will check it help you.

Best Regards,

PenciDesign

xubowen replied

7 years ago

Customer Reply

Hey, I have complete reinstall the theme and all posts can not be shared properly. I also tried other social share plugin and they are not working too. So maybe it is because the SSL issue.

Penci Design replied

7 years ago

Staff Reply

Hi,

I checked your post with facebook tool https://developers.facebook.com/tools/debug/sharing/?q=%20https%3A%2F%2Fvewas.com%2Fchina-announces-to-ban-all-types-of-fentanyl%2F

It seems that image facebook share not exits.

Please try use yoast seo plugin then edit the post then add image facebook share as screenshot http://prntscr.com/n9ugrm, http://prntscr.com/n9ugx5

Please check this guide to know Why Doesn’t Facebook Display An Image

Best Regards,

PenciDesign

xubowen replied

7 years ago

Customer Reply

Please try to share this article https://vewas.com/china-announces-to-ban-all-types-of-fentanyl/

Also, those articles that can be shared miss their featured image.

Is it possible the SSL certificate casued this issue? My SSL is expired just few days ago.

Penci Design replied

7 years ago

Staff Reply

Hi,

I checked on your site and saw facebook share work fine.

Please check video attachement

Please send me your url with post error with facebook share. I will check it help you

Best Regards,

PenciDesign

xubowen started the conversation

7 years ago

Conversation Start

Hey, the social share button does not work properly. Especially the FB share button. When I click it to share a post, it pops up an empty post.

Please see the attacment picture for the issue.