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Public Ticket #7910

Vertical Mobile Menu Not Displaying

Conversation thread

dillonwalsh replied

Customer Reply

Thank you so much!! It worked. Plus I had to change the "Background Body Boxed Size" to auto. Thank you!!

Penci Design replied

Staff Reply

Hi,

I checked on your site.

I saw you change background  image on page.

Change background boxed layout, please go to Customize > Layout boxed then change background as screenshot http://prntscr.com/ni5z0z

Make sure that  block on home page not use background. If block use background, please remove it.

Best Regards,

PenciDesign

dillonwalsh replied

Customer Reply

Hi PenNews! I would never have figured out that the color was the same for the mobile nav button as it was for the background header and therefore simply wasn't visible. Don't I feel stupid! Thank you for taking the time! The fix worked perfectly.

Penci Design replied

Staff Reply

Hi,

Please go to Cutomize > Addtional CSS then add custom css to change color of  toggle menu bar as screenshot 

#close-sidebar-nav:before {
 background: transparent;
}
.penci-header-mobile .menu-toggle,
.penci_dark_layout .menu-toggle {
    color: #fff;
}

About  boxed layout, please send me your website management information ( admin url site, username and password ). I will check it help you.

Best Regards,

PenciDesign

dillonwalsh started the conversation

Conversation Start

Hi. I must not be understanding something. If I enable the vertical menu on my site, it appears on the desktop and removes the main nav bar. But if I don't enable the vertical menu on my site, it doesn't show on my mobile (iPhone 8-Plus). Neither do all the selections for the mobile menu, such as a background image or full width.

I've turned off all plugins except those required, and my Wordpress is up-to-date, I have the most recent php, etc. I've also played around in both the "Vertical Nav & Menu Hamburger Options" and the "Vertical Mobile Nav" trying different things, but nothing works; disabling the boxed layout doesn't help. 

I either have the vertical menu enabled in order to see it on my mobile, but then it also appears on my desktop and removes the main nav, but it doesn't show any customization when it's on my mobile. It must be something simple, but I'm not able to figure it out.

I'm also the one who's having trouble with my boxed layout repeating the background image. Maybe these issues are connected. Thank you!

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