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Public Ticket #7953

Responsive design

Conversation thread

Penci Design replied

Staff Reply

Hi,

Yeah, if you use reponsive design, it not work with page resizing.

Best Regards,

PenciDesign

Igorz16 replied

Customer Reply

The problem is not on creating, but on page resizing, when i load the page as desktop and then I scale down, the elements of desktop hide and the mobile ones do not appear and vice versa, when I load page on small window and then I scale up the mobile elements hide but the desktop and tablet ones do not appear.. If you want I could send you an user but i think you can't do anything. I think it's a problem of WPBakery, I could try to make a script which reload page on resizing above and below a limit. You could try it on a test site with WPBakery.

The test is creating 2 elements, one only for mobile and the second for desktop and tablet, and then you try to resize the window, you will see what I'm talking about. I think it's a common problem, because there are no options to modify parameters. If it works on yours I will give you the user, because till tomorrow I'm not on computer.

Thank you

Penci Design replied

Staff Reply

Hi,

Please edit page and edit row or penci container shortcode then go to "Reponsive" tab then check "Show on Mobile" as screenshot http://prntscr.com/njjf0a

If it dosen't work, please send me your screenshot the issue and send me your website management information ( admin url site, username and password ). I will check it help you.

Best Regards,

PenciDesign

Igorz16 started the conversation

Conversation Start

Hi I want to create a new homepage, I want to use different grids for desktop/tablet and mobile version, when I load the page on computer and then I scale down the page, the grid for desktop/tablet hide, but the mobile ones does not appear, is that a theme problem? How can I do? Is there an option to use?Thank you.

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