PenciDesign replied
Staff Reply
Hi,
If you have issues when create a new ticket - let's send us an email via our contact form and we will take it a look on this help you.
Best Regards,
PenciDesign
Public Ticket #8054
slider instead of featured image of a post
Conversation thread
Kacia33 replied
Customer Reply
Hi,
understood however I don't know why I can't create new ticket now. After trying to create new ticket, it asks me to provide my product code. I would like to do that but there is no place. What is more when I click on "verify purchase with envato" it directs me to my settings where there is no space to provide code. Could you please advise? I don't want to write here anymore of course but now I have no choice. There is also one more issue I would like to ask about.
Regards,
Kasia
PenciDesign replied
Staff Reply
Hi @Kacia33,
Please create a new ticket and our support team will check it help you. Please don't reply to ticket of another people because they will get notice from your reply.
Thank you for your understand.
Best Regards,
PenciDesign
Kacia33 replied
Customer Reply
Hello,
I was trying to follow your below instructions and did all steps (I have old editor). Problem is that after picking images in the end and refreshing post I have blank spot instaed of any picture or slider. Do you have idea what could cause it?
Regards,
Kasia
PenciDesign replied
Staff Reply
Hi,
Unfortunately, this theme doesn't support for display a slider like Style 5 instead of featured image.
This theme just support you can display a slider instead of featured image like this by use Gallery Post Format:
http://soledad.pencidesign.com/soledad-simple/my-baby-cactus/
You can config a post like that by do following steps:
1/ Go to Appearance > Install Plugins > install & activate plugin Vafpress Post Formats UI
2/ Go to edit a post > and change posts format to Gallery and add images for gallery format:
For old editor: http://prntscr.com/nmhkw3
For new editor: http://prntscr.com/nmhkiw
Best Regards,
PenciDesign
ismailsirajeittembe started the conversation
Conversation Start
Hey i want to make a sample post on my website to appear like that of the sample http://soledad.pencidesign.com/soledad-simple/?slider=style-5&body=boxed-none
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