ShaylynnH replied
Customer Reply
Thank you for apologizing.
Public Ticket #886
linked wordpress articles
Conversation thread
PenciDesign replied
Staff Reply
Hi,
I'm sure that I did tick to select all plugins and click activate it before I leave your site.
If I don't do that, I don't tell with you that deactivate all plugins and re-enable each plugin to check it.
If it's my mistake, I'm very sorry about that.
Best Regards,
PenciDesign
ShaylynnH replied
Customer Reply
They were never re-enabled.
PenciDesign replied
Staff Reply
Hi,
I deactivated it just for checking and I did re-enable it after 5s.
Because I didn't know what's important plugin from you, so I left you check it
Best Regards,
PenciDesign
ShaylynnH replied
Customer Reply
... Wow. Thanks a lot. You left all my plugins off, so now there hasn't been tracking for 16 hours. Are you serious?
PenciDesign replied
Staff Reply
Hi,
I just checked your site and I found that issue caused by a plugin from you.
I just try deactivate all plugins and it working fine.
So, please check it for yourself.
Deactivate all plugins first. And enable each plugin to check the plugin caused this issue.
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
Can you send me your admin url and admin account (username and password ) - in a private reply? I will take it a look.
Best Regards,
PenciDesign
ShaylynnH replied
Customer Reply
Why is it showing as blockquote? That's not in the settings. It's generating this from the code - because on backend it is literally just copying and pasting URLS which should generate preview.
PenciDesign replied
Staff Reply
Hi,
I'm sure you has blockquote from your wysing editor. Because I see blockquote appears to your front-end.
Check this image.
Seem you did copy that text from other websites - It has blockquote and you copied all text & blockquote to your site.
You can go to edit that posts, click to Text tab of your wysing editor - find and remove the blockquote.
Best Regards,
PenciDesign
ShaylynnH replied
Customer Reply
Um, no. No I did not. I am not using block quotes, I am simply putting in the link and it generates the wordpress preview -- and on page shows this. I'm not stupid!
PenciDesign replied
Staff Reply
Hi,
This issue caused by you did use blockquote for your text.
Please go to your editor and un-blockquote on that text/links to make it gone.
Best Regards,
PenciDesign
ShaylynnH started the conversation
Conversation Start
Hi,
Instead of the general wordpress way that linked wordpress pages show (with title and a photo, etc) it is showing with quotation marks. This looks hideous.
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