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Public Ticket #9225

Conversation thread

PenciDesign replied

7 years ago

Staff Reply

Hi,

I just checked your site. I found the issues caused by your hosting missing DOM extension.

http://prntscr.com/ozihyg

Check more about this issue here:

https://stackoverflow.com/questions/14395239/class-domdocument-not-found/43295248

This extension related with this feature:

http://prntscr.com/oziits

Now, I've removed the ads inside content on that option to make it work for you. If you want to use that feature, let's contact with your hosting provider and requirement them install help you DOM extension

Hope this help,

Best Regards,

PenciDesign

PenciDesign replied

7 years ago

Staff Reply

Hi,

Strange, I didn't get any issue like that.

Have you tried deactivate all plugins and check it again?

If it work, let's enable each plugin to check what's plugin caused this issue.

If it doesn't work, please send me:

- Your admin url

- Your admin account ( username and password )

- Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.

I will check it help you.

Best Regards,

PenciDesign

crownchronicles started the conversation

7 years ago

Conversation Start

just updated my site with soledad. Home page is fine, but when I click through to my posts it is showing this (screenshot) - 'technical difficulties'

I have tried all my plugins and can't find the issue. Any ideas?

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