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Public Ticket #9238

Issue with Soledad White Label

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laure_b replied

Customer Reply

Thanks for your quick answer!

I just did as you advised, and indeed the white label works --> the responsible plugin is WP SVG Icons. So I removed it (don't actually need it) and White Label works.

Thanks again!

PenciDesign replied

Staff Reply

Hi,

Have you tried deactivate all plugins and check it again first?

Best Regards,

PenciDesign

laure_b started the conversation

Conversation Start

Hello,

The White Label option does not work (see capture attached). When I click on the "white label" option on the back-office menu, the page correctly appears for a few seconds before switching automatically to the page with only "save settings" button.

I don't know how to solve that. I've reinstalled the theme already, and the issue remains.

Do you have an idea of what's going on here?

Many thanks in advance for your help,

Laure

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