pukalani replied
Customer Reply
Oops, I didn't notice "Soledad Instagram Feed" was different from Slider!!! Thank you. Now it works!!
Public Ticket #9249
Instagram feed not displaying
Conversation thread
PenciDesign replied
Staff Reply
Hi,
@pukalani: Have you use the new widget as I said - use widget "Soledad Instagram Feed" ?
@ollygaspar: Please create a new ticket and give us your admin url and admin account ( username and password ). I will take it a look on this help you.
Best Regards,
PenciDesign
ollygaspar replied
Customer Reply
Hi, I'm also having issues with this new widget. I set the settings for 3 columns but they are arranged in 1 column on the sidebar and on the bottom "instagram footer".
pukalani replied
Customer Reply
Hello! I have updated your theme and it was fine, butIt seems Instagram isn't showing again today (Sep2)....
Would you check?
PenciDesign replied
Staff Reply
Hi,
We've fixed that issue in the latest update of Soledad ( version 6.3.3 )
Please update the theme to latest version and go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" to your sidebar ( replace with widget "Instagram Slider" ) and config it.
Recently Instagram just updated the API - this caused the issue.
You can check this guide to know how to update this theme to latest version.
Best Regards,
PenciDesign
1truth1 started the conversation
Conversation Start
the Instagram feed is no longer being displayed. It was created by smash balloon. It says no images found. Try some other hashtag or username. I have tried deleting the account and reconnecting it. How can this be fixed?
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