Error in Theme Code | PenciDesign Support

Penci Design replied

7 years ago

Staff Reply

Hi,

I checked php-error.log file

It appears that the error not come from PenNews theme

Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

Best Regards,

PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

I checked on your site.

I enable debug wordpress on your site http://prntscr.com/p39t8p and i don't see error

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

Please check it again

Best Regards,
PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

Strange, it appears that your site error database.

Please send me:

- Your admin url

- Your admin account ( username and password )

- Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.

In a private reply.

I will check it help you.

Best Regards,

PenciDesign

San started the conversation

7 years ago

Conversation Start

Hi,

Today i have an issue with my site.

Upon checking, a plugin causing the issue (third party plugin)

and after disabling it, again site working fine.

During this problem, my host also informed me that there some other errors with the theme also.

Here is the code given by host (code has both plugin (wpvq) and theme errors)

[06-Sep-2019 05:36:31 UTC] WordPress database error Table 's1338.wp_wpvq_extraoptions' doesn't exist for query SELECT optionValue FROM wp_wpvq_extraoptions WHERE quizId = 342 AND optionName = 'multiplePersonalities' made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/pennews/single.php'), get_template_part, locate_template, load_template, require('/themes/pennews/template-parts/content-single.php'), get_template_part, locate_template, load_template, require('/themes/pennews/template-parts/single/style-1.php'), get_template_part, locate_template, load_template, require('/themes/pennews/template-parts/single/entry-content.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, quads_process_content, do_shortcode, preg_replace_callback, do_shortcode_tag, WPVQShortcode::viralQuiz, include('/plugins/wp-viral-quiz/views/WPVQShortcode.php'), WPVQGame->_getExtraOption, WPVQGame::getExtraOption

Please solve the theme errors (even they may not create issues but existing errors is not good for a popular theme)

Regards