Error trying to install WPML | PenciDesign Support

Penci Design replied

7 years ago

Staff Reply

Hi,

I checked on your site and i don't see error on your site.

But i add custom code to .htaccess file to change SubstituteMaxLineLength

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Then change WP Memory Limit with custom code http://prntscr.com/p5yaed

define( 'WP_MEMORY_LIMIT', '256M' );

Please check it again

Best Regards,

PenciDesign

Penci Design replied

7 years ago

Staff Reply

Hi,

Please send me:

- Your admin url

- Your admin account ( username and password )

- Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.

In a private reply.

I will check it help you.

Best Regards,

PenciDesign

codigomedia2 started the conversation

7 years ago

Conversation Start

Hi,

we are trying to install WPML in a website with PenNews but we get the following error:

[12-Sep-2019 09:22:29 UTC] PHP Warning: file_exists(): File name is longer than the maximum allowed path length on this platform (4096): /usr/home/codigomedia.net/web/ibermediaold/wp-content/plugins/penci-framework/lib/meta-box/inc/wpgp7pd4u7zm6rgoyelojacxjua5q548423q0acfjrjujztai2asl08kskyvq590wn1ehlapr-qmgll7a0fohrugotahqp6oc8nx5pw1gebrr-epw99ppp5pj0qlgvup4z0p7hugoyahc1de2elip2xl0-wcj4v8lzgp7qd4y73-rk1ng7bsphago1tu2adfebaxp5u1hjyv-597x09jha40mmcn5wup4z0p7hugowah9zz7ganoh60rtjyv-597x09mhawrz6suv3p5o3eia6u4i5a5sld1r0qqwg8zy09uv3s9y77sphago1tu2cdfmebe2pdsmg1cj4v8lzgp7qd4iiygc4p2i47sphago1tu35lem0crlacujrbcr-584vbf4ip1h66w4o2b4z0p7hugosahg46od0cslz1hx2lvq59vwn7h46drja7bqmh9xwg2gkdrija215l3f7l9h5asmj2qfmh9xwg2gkdrija505lszddmiedgsjqcj4v8lzgp7sd4y73-rky1exqqziihg2gujmu7fnebhrcfj0ah83b3nq9jphago1tu45lbeu7ppj1hx2lvq538447v0idi718u24g8r0qp044s8xyv-597x0appi4iyecyj4v8lzgpci1syo7hrdl7d09qiigg7e78gwpy4z0p7hugu2yhgqubd7qqziihg2fujwume4nhphago1tu45lbeu7ppr1hx2lvq538447v0idq718u24g8l3d20q0k8fqlgmgywe5iiacujrbcrc884a6ml0tlxe3c43tywe5iiacujrbcr-7840mb9duo8iaogll7 in /usr/home/codigomedia.net/web/ibermediaold/wp-content/plugins/penci-framework/lib/meta-box/inc/autoloader.php on line 174

It seems that the template is trying to create a url too long for the server. We asked the server to change the parameter SubstituteMaxLineLength, but it's not possible in our hosting.

Do you know what else we could do to solve this issue?

Thanks!