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Public Ticket #9724

Hamburger menu on mobile

Conversation thread

PenciDesign replied

Staff Reply

Hi,

I just checked your site and I just need tap only one time to open a sub-menu, have you check it carefully?

Best Regards,

PenciDesign

berams replied

Customer Reply

Ye, I do understand that. But what I am trying to say that I need to tap several times until one level opens, until there is anything happening whatsoever.

PenciDesign replied

Staff Reply

Hi,

Yeah, it's normal because you have multiple level of menu. Do you have any idea for this?

Best Regards,

PenciDesign

berams replied

Customer Reply

You didn't understand me. I realize that you cant show all sub-menu items but to open any sub-menu you have to tap several times until menu "catches on" sort to say

PenciDesign replied

Staff Reply

Hi,

That's needed for any website. Because we can't display all sub-menu items when customers click open mobile menu.. It's too long for any website - include your site also.

Best Regards,

PenciDesign

berams started the conversation

Conversation Start

Menu on mobile requires several taps before sub-menu opens. Any idea how to fix this?

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