Penci Design replied
Staff Reply
Public Ticket #9938
wpbakery page builder
Conversation thread
saulgio replied
Customer Reply
https://es.wordpress.org/plugins/word-count-and-limit/
this plugin was causing the issue. Thanks a lot for your suggestions!
Penci Design replied
Staff Reply
Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn't work, let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.
Best Regards,
PenciDesign
saulgio replied
Customer Reply
Edit: added the message that I see before being redirected to the classic editor
saulgio started the conversation
Conversation Start
Hello,
after the last theme's update wp bakery page build as stopped working. If I click on the button wpbakery page builder (see the image) I'm redirected to the classic editor.
Is this related to the last theme's update? Thanks
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